Privacy policy

All information collected with the mobile application ReciclaYa is used to provide information and recycling rewards, improve this service and learn more about the recycling habits of consumers.

Responsible for data processing

The mobile application ReciclaYa has been launched by Carrefour Spain, but the data included in it is managed by the company Recycl3R Solutions, S.L. (hereinafter RECYCL3R). The RECYCL3R company is based in the Llorenç Bisbal Square, 5 in Palma de Mallorca, has the C.I.F. number B-16557514 and is registered in the Mercantile Registry of Palma de Mallorca (Volume 2748, Book 0, Folio 41, Page PM-83338 and Registration 1). If you want to contact RECYCL3R you can do it in the email .

Data collected and purposes

At RECYCL3R we take privacy very seriously. We always protect the information provided by our users and only use the data to provide a service of recycling and rewards, improve this service and learn more about the recycling habits of consumers.

We request to manually provide information to create an anonymous user profile (age, gender, members in the household, municipality and recycling habits), as well as we automatically obtain the Carrefour shopping list and user location to be able to give information adapted to the products purchased and the place where each action is performed in the application. This data will be maintained for the duration of the service of the mobile application ReciclaYa and at most until one year after its closure.

RECYCL3R does not collect or store any other data that allows direct or indirect identification of the user.

Data access

The entire ReciclaYa, mobile application, as well as the system behind it, has been designed and implemented to ensure maximum user anonymity and does not allow the user to be directly or indirectly identified without their help.

Despite this, if you want to access the information that we have collected, you want to rectify it or you want it to be deleted, send an email to informing us of your request and we will do everything possible so that with your help we can locate your user in the application.

Data protection

RECYCL3R undertakes to comply with current data protection regulations, to securely keep all the information collected and to use the most advanced systems to ensure the correct use of the information and prevent unauthorized access.

All RECYCL3R employees who have access to the treatment or are involved in the processing of the indicated data, as well as our service providers, are obliged to respect the confidentiality of the data and this privacy policy.

Data transfer

Under no circumstances will RECYCL3R sell, assign or distribute data to third parties to carry out direct marketing actions. However, we reserve the right to share this information with our usual service providers with the purpose of offering and maintaining the service in optimal conditions for the purposes described (provide a service of recycling and rewards, improve this service and learn more about consumer recycling habits).